Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
Delivery charges are based on the dimensions, weight, and the insured value of your artwork. We pack your items with the utmost of care using professional standards. Please check with us if you have any questions regarding the method of protecting your shipment.
Which payment methods are accepted in the Online Shop?
Visa and MasterCard are accepted through Paypal.
How long will delivery take?
Framed Items: Please call for a complimentary consultation. Each framing order we accept is our own work of art intended to enrich the value of your priceless artifacts, collectibles, and heirlooms. Shop Items: Items are typically shipped within 48 business hours.
How secure is shopping in the Online Shop? Is my data protected?
The entire site is protected by the SHA-256 algorithm with 2048 bit RSA Encryption. We do not store credit cardholder data and intend to maintain PCI-DSS standards to the maximum extent possible.
Do I receive an invoice for my order?
You will not only receive an invoice but detailed documentation if applicable indicating the work performed on your order.
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